Founded in 1995 in Irvine California, Impac Mortgage Corp.’s parent company, Impac Mortgage Holdings, Inc. (IMH), has originated and purchased over $90 billion in residential and commercial loans. IMH is a publicly traded company and through its subsidiaries, offers a wide range of integrated consumer and business services within the mortgage and real estate marketplaces.
Impac Mortgage Corp., our consumer lending division, offers a wide range of lending products including Conventional, FHA/VA/USDA, Jumbo and Non-QM alternative financing. Our loan officers are all licensed, experienced and dedicated to finding the right loan to meet your unique needs.
Our business teams have earned a reputation for quality lending practices, service, integrity and industry knowledge based on decades of experience across a myriad of markets.
Impac Mortgage Corp.’s leadership and staff, with an average of over 25 years of hands-on experience within the Impac Mortgage, real estate and consumer arenas differentiate Impac Mortgage Corp. and are all focused on continuing to build our foundation of vision, integrity, reliability and relationships.
Impac Mortgage Corp. prides itself on a client-centric approach and high-touch service keeping in mind that exceeding the needs of its clients is our number one goal.
Complaint and Customer Communication
If you have a question, would like to report a problem or file a complaint, please contact our Borrower Satisfaction Representative at (866)899-6644 or e-mail your complaint to firstname.lastname@example.org.
We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.
Complaints may be provided via mail to the following address:
Impac Mortgage Corp.
19500 Jamboree Rd.
Irvine, CA 92614
Qualified Written Request:
To dispute an error relating to the servicing of your mortgage loan or to request information about the servicing of your mortgage loan, please provide written correspondence to:
Attn: Mortgage Resolution
P.O. Box 8068
Virginia Beach, VA 23450