About Us

Founded in 1995 in Irvine California, Impac Mortgage Corp.’s parent company, Impac Mortgage Holdings, Inc. (IMH), has originated and purchased over $90 billion in residential and commercial loans. IMH is a publicly traded company and through its subsidiaries, offers a wide range of integrated consumer and business services within the mortgage and real estate marketplaces.

Impac Mortgage Corp., our consumer lending division, offers a wide range of lending products including Conventional, FHA/VA/USDA, Jumbo and Non-QM alternative financing. Our loan officers are all licensed, experienced and dedicated to finding the right loan to meet your unique needs.

Our business teams have earned a reputation for quality lending practices, service, integrity and industry knowledge based on decades of experience across a myriad of markets.

Impac Mortgage Corp.’s leadership and staff, with an average of over 25 years of hands-on experience within the Impac Mortgage, real estate and consumer arenas differentiate Impac Mortgage Corp. and are all focused on continuing to build our foundation of vision, integrity, reliability and relationships.

Impac Mortgage Corp. prides itself on a client-centric approach and high-touch service keeping in mind that exceeding the needs of its clients is our number one goal.


Complaint and Customer Communication

If you have a question, would like to report a problem or file a complaint, please contact our Borrower Satisfaction Representative at (866)899-6644 or e-mail your complaint to mortgage.complaints@cashcallmortgage.com.

We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

Complaints may be provided via mail to the following address:
Impac Mortgage Corp.
Attn: Compliance
19500 Jamboree Rd.
Irvine, CA 92614

Qualified Written Request:
To dispute an error relating to the servicing of your mortgage loan or to request information about the servicing of your mortgage loan, please provide written correspondence to:

Attn: Mortgage Resolution
P.O. Box 8068
Virginia Beach, VA 23450


© 2019 Impac Mortgage Corp., Corporate Office located at 19500 Jamboree Rd., Irvine, CA 92612, 800-597-4101. NMLS #128231, AL #MC20787; AK #AK128231 AZ #BK-0910550; California Licensed by the Department of Business Oversight, under the California Residential Mortgage Lending Act #4131083; Colorado Regulated by the Division of Real Estate; Georgia Residential Mortgage #23673; Illinois Residential Mortgage Licensee; Kansas Mortgage Company License #MC.0025417; Licensed by the Mississippi Department of Banking and Consumer Finance; Nevada 2831 St. Rose Parkway, Suite 215, Henderson, NV 89052 702-589-4637; Licensed by the New Hampshire Banking Department; Licensed by the N.J. Department of Banking and Insurance; Impac Mortgage Corp. dba Excel Mortgage - NY Licensed Mortgage Banker—NYS Department of Financial Services; Ohio Mortgage Broker Act Mortgage Banker Exemption #MBMB.850196.000; OR #ML5014; PA #46178; Licensed by the Virginia State Corporation Commission #MC-5526; and WA #CL-128231. All applications are subject to underwriting guidelines and approval. Not all programs available in all areas. Other restrictions may apply. Also doing business in AR, CT, DC, FL, HI, ID, IN, IA, KY, LA, MD, MI, MN, MO, MT, NE, NC, ND, NM, OK, SC, SD, TN, TX, UT, VT, WV, and WI. NMLS Consumer Access - www.nmlsconsumeraccess.org. Equal Housing Lender
*Impac Mortgage Corp. is not licensed to conduct business in the following states: CT, DE, MA, MD, ME, NY and WY.

Website authorization by New York State Department of Financial Services is pending. Until this website is authorized, no mortgage loan applications for properties located in New York will be accepted through this site.

Reminder: Loan applications or inquiries will be addressed by Impac Mortgage Corp.’s CashCall Mortgage division.